Airport pick-up and drop-off service provided, along with city tour transportation support.

“Enjoy Vietnam’s top attractions safely and conveniently with our airport pick-up/drop-off and sightseeing vehicle services.”

• Convenient airport pick-up and drop-off service for both arrival and departure.

• Private vehicles available for city tours.

• Professional drivers ensuring safe and comfortable transportation.

• Flexible itinerary customization for a personalized travel experience.

• Integrated with club & casino transportation reservations for maximum convenience.

Vietnam Hotel Q&A

What are the check-in and check-out times at hotels?

Most hotels offer check-in between 14:00–15:00 and check-out between 11:00–12:00.
Early check-in or late check-out is possible upon request and may incur an additional charge depending on availability.

Do hotels provide airport pickup or shuttle services?

Most 4- to 5-star hotels offer paid or complimentary airport pickup services, and you can request a reservation directly through the hotel. Taxis and the Grab app are also convenient options.

For E-gaming club guests, complimentary airport pickup and drop-off services are provided.

Is it possible to use hotel casinos?

Hotel casinos in Vietnam are exclusively for foreigners. You can enter after presenting a valid passport, and you must be 21 years or older.
Please note that if you visit as a walk-in without prior registration, some benefits and promotions may not be available.

Co-ed Stay Policies in Vietnam’s 5-Star Hotels — Real Situations & Important Notes

There are some legal and administrative considerations, and each hotel may have different policies regarding co-ed stays. Proper ID and registration procedures are required.

When staying with a Vietnamese woman, hotel policies vary widely. Many hotels closely control visitor access at the reception, and unregistered guests may be restricted.

We strongly recommend asking the hotel in advance and confirming their policy before your stay.

What is a “Casino Rate”?

A Casino Rate is a special hotel rate designed specifically for guests who plan to use the casino or E-gaming club. Unlike standard room rates, it is part of a casino-linked package and is generally offered at a significantly discounted price.

Eligible Guests

• Guests who use the hotel’s E-gaming club or casino (advance booking required).

• Travelers who plan to enjoy casino gaming rather than general sightseeing.

Included Benefits

• Complimentary rooms or discounted room rates.

• Some packages may include casino credits, participation in events or tournaments, and even golf round fees.

• Additional benefits such as breakfast, spa access, restaurant credits, etc., may also be provided.

How to Book

• Must be booked separately through inquiry or through the agency connected to the casino.

Important Notes

• Casino rates may be non-refundable or have restricted date changes.

• Guests must be 21+ and present a valid passport for verification.

• Some hotels apply this rate only to specific room types or floors.

• To prevent “blacklisted” or problematic guests, all payments are typically settled afterward, and complimentary rooms or discounts are granted only after management reviews the guest’s gaming performance.

Are hotel amenities such as massage, spa, and swimming pools available?

Most hotels offer facilities such as swimming pools, spas, fitness centers, and massage services. Some amenities may require a reservation or additional fees depending on the hotel.

Is breakfast included at the hotel?

You will need to check whether breakfast is included when making your hotel reservation.
Most 4–5 star hotels include breakfast, and others may offer it for an additional fee.
Please inquire directly, as it varies by hotel.

Can I pay with a credit card at hotels?

Most hotels accept major international credit cards (Visa, Mastercard, Amex, etc.). However, some smaller hotels and guesthouses may only accept cash (VND).